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Cookie Policy

Last updated: 2026-06-15

This Cookie Policy explains how CraftMyDocs uses cookies, local storage, and similar technologies, and how you can manage them.

1. What We Use

TechnologyPurposeType
Authentication cookie (HttpOnly session)Keeps you signed in securelyStrictly necessary
IndexedDB (browser local storage)Stores your in-progress resumes/cover letters offline so you don't lose workStrictly necessary
Anonymous ID (localStorage)Lets you use document import/parsing tools before creating an accountFunctional
Payment provider scripts (Paddle, Razorpay)Loaded on the pricing/checkout page to process paymentsStrictly necessary
Consent choice (localStorage, cmd_consent)Remembers whether you accepted or declined non-essential cookiesStrictly necessary
Google Tag Manager & Google Analytics 4Measures page views and aggregate feature usage so we can see what to improveAnalytics
Microsoft ClaritySession replay and heatmaps used to find broken or confusing flows. Never loaded if you decline, and in the EEA, UK and Switzerland only after you acceptAnalytics
Google AdSense (blog articles and role guides)Where enabled, serves ads on blog articles and resume role guides. Never on the builder, tools, templates, dashboard, pricing or checkoutAdvertising

2. Your Choice

Analytics and advertising technologies are non-essential. When you first visit we ask you to accept or decline them, and we remember your answer.

  • In the EEA, the UK and Switzerland, analytics, advertising and personalisation are switched off by default. Nothing in that group runs — including Microsoft Clarity — until you accept.
  • Everywhere else, analytics run by default and you can turn them off at any time by declining.
  • If you decline, Microsoft Clarity is not loaded, and Google Analytics and advertising storage are switched off via Google Consent Mode.
  • You can change your mind at any time — use the Cookie Preferences link in the site footer, or the button below.

We determine your region from your connection and device settings for this purpose only. If we cannot determine it, we apply the stricter EEA rule and ask before running anything non-essential.

3. What We Don't Do

We do not sell your personal information, and we do not share data collected via cookies/local storage with advertisers for cross-site profiling. We do not run advertising anywhere in the resume builder, the PDF tools, your dashboard or the checkout.

4. Managing Cookies & Local Storage

Most browsers let you block or delete cookies and clear local storage/IndexedDB via Settings. Note that blocking strictly-necessary cookies or clearing IndexedDB may prevent you from staying signed in or may remove unsaved local drafts of your resumes.

5. Changes

We may update this Cookie Policy as our use of these technologies changes. See our Privacy Policy for how we handle personal data more generally.

6. Contact Us

Questions about this policy: support@craftmydocs.com