Privacy Policy

Last updated: 2026-06-15

Privacy Policy — Highlights

A plain-language summary. The full terms below are what legally apply.

Account details, the resume/cover-letter content you create, AI inputs you submit, billing status, and basic usage data.

How we share it

Only with service providers (auth, hosting, AI, payments) under contract, or where required by law. We don't sell your data.

Your rights

Access, correct, delete, export, or object to processing of your data. EEA/UK and California residents have specific rights.

Retention

We keep your data while your account is active and delete it within a reasonable period after you close your account.

Full Privacy Policy

Syed Mohammad Amaan ("CraftMyDocs", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the rights you have over your data when you use CraftMyDocs (the "Service"). It forms part of, and should be read alongside, our Terms of Service.

1. Information We Collect

Account information

When you sign up, we collect your name, email address, and authentication identifiers via Firebase Authentication. If you sign in with a third-party provider (e.g. Google), we receive the basic profile information that provider shares with us.

Resume and document content

Content you create or upload — resumes, cover letters, work history, contact details, and any PDF/DOCX files you import or generate — is stored so you can edit and download it later. This content is yours; see our Terms of Service for ownership details.

AI feature inputs

If you use AI-assisted rewriting, gap analysis, or AI-generated content, the relevant portions of your resume/cover-letter text are sent to our AI processing providers solely to generate the requested output. We do not use your content to train third-party foundation models.

Billing information

Payments are handled by our payment processor(s) (e.g. Paddle, Razorpay). We receive confirmation of your subscription status and transaction history, but we do not store full payment card numbers.

Usage and device data

We may collect basic technical information (browser type, device type, IP-derived country for currency display, pages visited) to operate and improve the Service. See our Cookie Policy for details on cookies and local storage.

2. How We Use Your Information

To provide, maintain, and improve the resume/cover-letter builder and PDF tools
To process AI requests you initiate (rewrites, ATS scoring, gap analysis)
To process payments and manage your subscription
To communicate with you about your account, billing, or support requests
To detect, prevent, and address fraud, abuse, or security issues

We share information only with:

Service providers who process data on our behalf (authentication, hosting, AI processing, payment processing) under contractual confidentiality and data-protection obligations
Payment processors (e.g. Paddle, acting as Merchant of Record, or Razorpay) to complete and manage your subscription
Authorities, where required by law or to protect the rights and safety of users

We do not sell your personal information.

4. Data Retention

We retain your account and document data for as long as your account is active. If you delete your account, your resume/cover-letter content and personal data are deleted from our production systems within a reasonable period, except where retention is required for legal, tax, or billing-record purposes.

If you are located in the European Economic Area or UK, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Request a portable export of your data
Object to or restrict certain processing
Withdraw consent (e.g. for marketing emails) at any time

To exercise any of these rights, contact us at support@craftmydocs.com.

6. Your Rights (CCPA)

If you are a California resident, you have the right to know what personal information we collect, to request deletion of your personal information, and to opt out of any "sale" or "sharing" of personal information. CraftMyDocs does not sell or share personal information as defined by the CCPA. You may submit requests to support@craftmydocs.com.

7. International Data Transfers

CraftMyDocs serves customers globally. Your information may be processed in countries other than your own, including the country where Syed Mohammad Amaan or its sub-processors operate. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.

8. Children's Privacy

The Service is not directed to individuals under 16, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

10. Contact Us

Syed Mohammad Amaan
C 180, Gali No. 6, Mulla Colony, Gharoli Ext., New Delhi - 110096, India
Jurisdiction: India
Email: support@craftmydocs.com