Question 1

What do I get with a Premium subscription?

Accepted Answer

Premium unlocks PDF and DOCX export, access to all 50+ templates, the cover-letter builder, and advanced AI rewriting — on top of everything in the Free plan (unlimited resumes, basic templates, TXT export, and the basic ATS checker). Access is granted immediately after payment.

Question 2

How does billing and renewal work?

Accepted Answer

Subscriptions are billed on the interval shown at checkout and renew automatically until cancelled. Some plans start with an introductory price for an initial period, then renew at the standard price — both are shown before you pay.

Question 3

How do I cancel my subscription?

Accepted Answer

You can cancel anytime from your account's billing settings (Dashboard → Billing) or by emailing support. Cancelling stops future renewals — you keep Premium access until the end of your current billing period.

Question 4

Can I get a refund?

Accepted Answer

Yes — CraftMyDocs offers a 14-day money-back guarantee on your first payment for Premium or Lifetime. See our Refund Policy for how to request one.

Question 5

What happens to my resumes if I don't renew?

Accepted Answer

Nothing is deleted. Your account reverts to the Free plan — your resumes, cover letters, and account data remain, but Premium-only features become unavailable until you resubscribe.

Question 6

Is my data private and secure?

Accepted Answer

Your resume content is encrypted in transit and at rest, and is only used to provide the Service to you. We don't sell your data. See our Privacy Policy and Cookie Policy for details.

Question 7

How accurate is the AI-generated content?

Accepted Answer

AI suggestions and rewrites are a starting point to help you write faster — they can be edited or rejected. Always review AI-generated content for accuracy before using it in an application.

Frequently Asked Questions